[TOTOCO] Clothing Privacy Policy
1. Introduction
This Privacy Policy explains how TOTOCO (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit www.totoco.cn (the “Website”) or use our services.
2. Information We Collect
• Contact Information: Name, mailing address, email, phone number, and account password for registration, orders, and customer service.
• Payment Information: Debit/credit card details or other payment data to process purchases.
• Information You Provide: Posts, comments, or messages on social media or customer service channels.
• Usage Information: Browsing activity, interactions with our website/app, purchased products, and search queries.
3. How We Use Your Information
• To provide products and services, including processing orders, returns, and sending receipts.
• To improve our products, platform, and personalize your experience.
• To respond to inquiries and communicate with you about orders, accounts, or updates.
• For marketing purposes, including promotions and updates on products or services.
• For security and fraud prevention.
4. Sensitive Information
We do not use sensitive personal information for purposes beyond legal requirements, except when voluntarily provided (e.g., allergy or adverse event reports).
5. Your Privacy Rights
Depending on your location (e.g., California, Colorado, Virginia, Nevada), you may have rights including:
• Access, correction, deletion, or portability of your personal information
• Opt-out of the sale of your personal information
• Non-retaliation for exercising privacy rights
To exercise these rights, you can submit a request via our form, call +86-532-83183228, or email Robert.ho@foxmail.com.
6. Children’s Privacy
Our platform is intended for adults. We do not knowingly collect information from children under 13. Parents/guardians may contact us for information removal requests. For more information, visit FTC Child Privacy.
7. Security
We take reasonable measures to protect your information, but no online service is 100% secure. You are responsible for safeguarding your username and password.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.
9. Contact Us
For questions about this Privacy Policy, email Robert.ho@foxmail.com.